ITES full form is Information Technology Enabled Services. There are various types of Operations that use Information Technology to improve the efficiency of an organization. These services provide a wide range of career options that include opportunities in call Center, medical transcription, medical billing and coding, back office operations, revenue claims processing, legal databases, content development, payrolls, logistics management, GIS (Geographical Information System), HR services, web services etc.
INDIA is chosen by most of the popular companies for for outsourcing IT Enable Services (ITES). Philippines is also a popular destination for ITES just because of relatively cheaper and talented workforce which helps reduce cost and improve service standards.
Factors Helps In The Growth of the Indian ITES
|Newly emerging verticals, such as retail, healthcare, utilities, etc.
|Development of multiple SEZs in tier-2 cities across the country.
|Tax breaks and SOPs offered by the government.
|Partial privatization of telecommunication.
|A revival in the demand for IT services from both US and Europe.
|Growing R&D expenditure across the globe.
|A spurt in the SMAC market (social, mobility, analytics, cloud) to support ITES services.
|Plan of the Indian government to lay down a large-scale optical fiber network connecting the whole country.
|Low operating costs as compared to most other developed and developing nations.
|Focused government initiatives leading to an increased adoption of technology and telecom, eventually leading to increased ICT adoption.